Privacy policy

Our privacy policy guarantees the protection of your personal data. We collect information such as your name, telephone number, address and email address to better serve you. This information will under no circumstances be shared with third parties. They are stored securely and will only be kept for as long as necessary. We regularly update our privacy policy to ensure the protection of your data.

Information We Collect Directly From You

Information you submit to us directly through our Services may include :

  • Contact details including your name, address, telephone number and email address.
  • Order information including your name, billing address, shipping address, payment confirmation, email address and telephone number.
  • Account information including your username, password, security questions and other information used to ensure account security.
  • Customer service information including information you choose to include in communications with us, for example, when sending a message.

Certain features of the Services may require you to provide certain information about yourself directly to us. Failure to provide this information may prevent you from using or accessing these features.

What information do we collect about your usage ?

We may also automatically collect certain information about your interaction with the Services (“Usage Data”). To do this, we may use cookies, pixels and similar technologies (“Cookies”). Usage Data may include information about how you access and use our Site and your account, including device information, browser information, network connection information, address IP and other information relating to your interaction with the Services.

Information we obtain from third parties
Finally, we may obtain information about you from third parties, including from suppliers and service providers who may collect information on our behalf, such as :

  • Companies that support our Site and Services, such as Shopify.
  • Our payment processors, who collect payment information (e.g. bank account information, credit or debit card information, billing address) to process your payment in order to fulfill your orders and provide you with the products or services you have requested, in order to perform the contract we have entered into with you.
  • When you visit our Site, open or click on emails we send you, or interact with our Services or advertisements, we, or third parties we work with, may automatically collect certain information using technology. online tracking such as pixels, web beacons, software developer kits, third-party libraries and cookies.

Any information we obtain from third parties will be treated in accordance with this Privacy Policy. See also the section below, Third Party Websites and Links.

How We Use Your Personal Information

  • Providing Products and Services. We use your personal information to provide you with the Services in order to perform our contract with you, including to process your payments, fulfill your orders, send you notifications about your account, purchases, returns, exchanges or other transactions, to create, maintain and manage your account, arrange for shipping, facilitate returns and exchanges and other features and functionality related to your account.
  • Marketing and Advertising. We may use your personal information for marketing and promotional purposes, such as to send you marketing, advertising and promotional communications via email, SMS or postal mail, and to show you advertisements for products or services. This may include using your personal information to better tailor the Services and advertising on our Site and other websites. If you are located in the EEA, the legal basis for these data processing activities is our legitimate interest in selling our products, in accordance with Art. 6 (1) (f) GDPR.
  • Security and Fraud Prevention. We use your personal information to detect, investigate, or take action regarding possible fraudulent, illegal, or malicious activities. If you choose to use the Services and create an account, you are responsible for maintaining the security of your account credentials. We strongly recommend that you do not share your username, password, or other access information. If you believe your account has been compromised, please contact us immediately. If you are located in the EEA, the legal basis for these data processing activities is our legitimate interest in ensuring the security of our website for you and other customers, pursuant to Art. 6 (1) (f) GDPR.
  • Communicating with you and improving the Services. We use your personal information to provide you with customer service and improve our Services. This is in our legitimate interest to ensure our responsiveness, provide you with efficient services, and maintain our business relationship with you. pursuant to Art. 6 (1) (f) GDPR.

Cookies

Like many websites, we use Cookies on our Site. For specific information about the Cookies we use to operate our store with Shopify, visit https://www.shopify.com/legal/cookies. We use Cookies to operate and improve our Site and Services (including to remember your actions and preferences), to perform analytics, and to better understand how users interact with the Services (in our legitimate interests to administer, improve, and optimize the Services). We may also allow third parties and service providers to use Cookies on our Site to better tailor services, products, and advertising on our Site and other websites.

Most browsers automatically accept Cookies by default, but you can choose to set your browser to remove or reject Cookies through your browser controls. Please keep in mind that deleting or blocking Cookies may adversely affect your user experience and cause some Services, including some general features and functionality, to not work properly or be unavailable. Additionally, blocking Cookies may not completely prevent how we share information with third parties such as our advertising partners.

Security and Retention of Your Information

Please be aware that no security measures are perfect or impenetrable, and we cannot guarantee “absolute security.” Additionally, any information you send to us may not be secure while in transit. We recommend that you do not use unsecured channels to communicate sensitive or confidential information to us.

How long we retain your personal information depends on a variety of factors, such as whether we need the information to maintain your account, provide the Services, comply with legal obligations, resolve disputes, or enforce other applicable agreements and policies.

Your Rights

Depending on where you live, you may have some or all of the rights listed below in relation to your personal information. However, these rights are not absolute and may only apply in certain circumstances, and we may in some cases refuse your request as permitted by law.

  • Right to access/know : You may have the right to request access to the personal information we hold about you, including details of how we use and share your information.
  • Right to deletion : You may have the right to request that we delete the personal information we hold about you.
  • Right to correction : You may have the right to request that we correct the personal information we hold about you.
  • Right to portability : You may have the right to receive a copy of the personal information we hold about you and to request that we transfer it to a third party, in certain circumstances and with certain exceptions.
  • Right to opt-out of sale, sharing or targeted advertising : You may have the right to ask us not to “sell” or “share” your personal information or to opt-out of the processing of your personal information for purposes that are considered “targeted advertising” as defined in privacy laws. Please note that if you visit our Site while the Global Privacy Control opt-out preference signal is enabled, depending on where you are located, we will automatically treat this as a request to opt out of the “sale” or “sharing” of information for the device and browser you are using to visit the Site.
  • Restriction of Processing : You may have the right to ask us to stop or restrict our processing of personal information.
  • Withdrawal of Consent : Where we rely on your consent to process your personal information, you may have the right to withdraw that consent.
  • Appeal : You may have the right to appeal our decision if we refuse to process your request. You can do this by responding directly to our refusal.
  • Managing Communication Preferences : We may send you promotional emails which you can opt out of receiving at any time by using the unsubscribe option displayed in our emails. If you unsubscribe, we may still send you non-promotional emails, such as those about your account or orders you have placed.

You may exercise any of these rights where indicated on our Site or by contacting us using the contact information provided below.

We will not discriminate against you for exercising any of these rights. We may need to collect information from you to verify your identity, such as your email address or account information, before providing a substantive response to the request. In accordance with applicable law, you may designate an authorized agent to make requests on your behalf to exercise your rights. Before accepting such a request from an agent, we will require the agent to provide proof that you have authorized them to act on your behalf, and we may require you to verify your identity directly with us. We will respond to your request as soon as reasonably practicable as required by applicable law.

Complaints

If you have any complaints about how we handle your personal information, please contact us using the contact details provided below. If you are not satisfied with our response to your complaint, depending on where you live, you may have the right to appeal our decision by contacting us using the contact details provided below, or to lodge your complaint with your local data protection authority. For the EEA, you can find a list of supervisory authorities responsible for data protection here.

Contact

If you have any questions about our privacy practices or this Privacy Policy, or would like to exercise any of the rights you have, please call or email us at karejeofficiel@gmail.com or contact us at +33 7 45 72 77 39.

For the purposes of applicable data protection laws and unless explicitly stated otherwise, we are the controller of your personal information.